Rights Of Consumer- Awareness Comes With Smartness

Consumer rights protect the consumer from any exploitation by sellers. Consumer Protection Act 1986, gives us 6 basic rights. These rights are there to make sure that consumers get products and services conveniently.

1. Right to Safety:

Protect consumers from goods and services which are hazardous to life and property, this right is important for safe and secure life. The main application of this right is in the healthcare, pharmaceuticals, and food processing sector as these have a direct impact on health. It protects the consumer from the sale of such hazardous goods or services.

2. Right to Information:

This right protect the consumer against unfair trade practices. The customer has right to know all relevant information like size, quality, quantity, standard etc. about the seller's product or service.

  

3. Right to Choice

This right gives consumer freedom to choose any product or service according to his or her liking. It is consumer right to have access to a variety of goods and services at a fair price.

4. Right to be Heard or Right to Representation

Consumer interest will receive due consideration at an appropriate forum. Under this right, the companies must have complaint cells to attend the complaints of customer

5. Right to Seek Redressal

According to this right, the consumer has the right to get compensation or seek redressal against unfair trade practices or any other exploitation. You can drag your seller to court and get a fair compensation.

6. Right to Consumer Education

According to this consumer has right to acquire the knowledge and skill to be an informed consumer throughout life. This right assures that illiterate consumer can seek information about the existing acts and agencies are set up for their protection.

All consumers should know their basic rights to protect themselves from any consumer exploitation. If you feel deceived by any trader and want to file a complaint against them and need wise legal consultation. We recommend you plunes.com is a platform where you can get a free legal consultation and hire lawyers online.